Privacy Policy
zz7z is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it secure.
Introduction
zz7z ("we", "us", "our") operates the online gaming platform accessible at zz7z.app. We understand that your personal data belongs to you, and we are committed to handling it with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of all users who access or use the zz7z platform, including visitors, registered players, and former account holders.
By creating an account, making a deposit, or continuing to use the zz7z platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request deletion of any data we hold about you.
This Privacy Policy applies to all personal data collected through the zz7z.app website, including any mobile-optimised version of the site. It does not apply to third-party websites or services that may be linked to or integrated with the zz7z platform — those services have their own privacy policies which we encourage you to review independently.
What Data We Collect
zz7z collects personal data in several categories depending on how you interact with the platform. Below is a summary of the types of information we may collect from you.
Identity Data
Full name, date of birth, username, gender, and a copy of any government-issued identity document provided during the KYC verification process. This information is collected at registration and during any subsequent verification request.
Financial Data
Payment method details including mobile wallet account numbers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used for deposits and withdrawals. Full card numbers are never stored on zz7z servers — payment data is processed by certified third-party payment providers.
Technical and Device Data
IP address, browser type and version, device type and operating system, screen resolution, time zone, referring URL, pages visited, session duration, and general geographic location derived from IP address. This data is collected automatically when you access the platform.
Gaming Activity Data
Bet history, game session logs, deposit and withdrawal transaction records, bonus usage, wagering activity, win and loss records, and responsible gaming tool settings such as deposit limits and self-exclusion history. This data is generated through your use of the platform and is retained for regulatory and dispute resolution purposes.
Cookies and Tracking Data
Session cookies, persistent cookies, and similar tracking technologies that store your preferences, maintain your logged-in session, and help us analyse how the platform is used. See the Cookies section of this policy for more detail on how to manage cookie preferences.
How We Use Your Data
zz7z uses the personal data we collect for specific, lawful purposes. We do not use your data for any purpose beyond those listed below without obtaining your explicit consent first.
| Purpose | Data Used |
|---|---|
| Account registration and identity verification | Identity data, contact information |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and security monitoring | Technical data, gaming activity data, financial data |
| Delivering responsible gaming tools and age verification | Identity data, gaming activity data |
| Platform improvement and analytics | Technical data, cookies data (aggregated and anonymised) |
zz7z does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Any sharing of data is strictly limited to what is necessary to deliver the services described in this policy.
Legal Basis for Processing
zz7z processes your personal data on the following legal grounds, which collectively cover all the purposes set out in this policy.
- Contractual necessity: Processing is required to perform the contract between you and zz7z — specifically to provide you with a gaming account, process your transactions, and deliver the services you have requested.
- Legal obligation: Processing is necessary to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations, and financial record-keeping rules.
- Legitimate interests: Processing is necessary for zz7z's legitimate business interests, including preventing fraud, ensuring platform security, and improving service quality — provided these interests are not overridden by your data protection rights.
- Consent: Where processing is based on your consent — for example, for receiving promotional communications — you may withdraw that consent at any time by contacting zz7z support. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.
Data Sharing and Third Parties
zz7z does not sell your personal data. We may share your data with carefully selected third parties only where it is necessary to provide the platform and comply with applicable laws. All third-party recipients are contractually required to handle your data in accordance with this policy and applicable data protection standards.
- Payment service providers: We share financial data with certified payment processors (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks) solely to process your deposit and withdrawal transactions. These providers are independently certified and maintain their own security standards.
- Game content providers: Game studios and providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session data necessary to deliver their games on the zz7z platform. This data is limited to what is technically necessary and does not include your full identity details.
- Regulatory and law enforcement authorities: Where required by applicable law or a binding court order, zz7z may be obligated to disclose your personal data to government agencies, regulatory bodies, or law enforcement authorities. zz7z will only comply with such requests where legally compelled to do so.
- Identity verification and fraud prevention services: Third-party KYC and anti-fraud service providers may access identity and transaction data to assist with verification checks, responsible gaming obligations, and the detection of prohibited conduct.
If zz7z is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such cases, zz7z will notify affected users and ensure the receiving entity agrees to handle the data in a manner consistent with this Privacy Policy.
Data Security
zz7z implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the zz7z platform is encrypted using SSL (Secure Sockets Layer) technology. Our servers are hosted in secure facilities with restricted physical and logical access controls.
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. zz7z takes all reasonable steps to protect your data, but we cannot warrant the absolute security of any information you transmit to the platform. Players are responsible for keeping their login credentials confidential and should contact zz7z support immediately if they suspect any unauthorised access to their account.
Data Retention
zz7z retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Transaction records and account history are retained for a minimum of five years following account closure to comply with financial record-keeping obligations. Gaming activity logs are retained for the same period for dispute resolution purposes.
Where data is no longer required for the purposes for which it was collected and is not subject to a legal retention requirement, zz7z will securely delete or anonymise the data. Anonymised data that cannot be used to identify you may be retained indefinitely for analytical and statistical purposes. If you wish to request deletion of your account data, please contact zz7z support — your request will be processed subject to any applicable legal retention requirements.
Your Rights
You have a number of rights in relation to the personal data zz7z holds about you. These rights are exercisable by contacting zz7z support at [email protected]. zz7z will respond to all valid requests within a reasonable timeframe and will not charge a fee for exercising these rights in ordinary circumstances.
- Right of access: You may request a copy of the personal data zz7z holds about you, together with information about how that data is being used.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.
- Right to restrict processing: You may request that we limit our use of your data in certain circumstances — for example, while a rectification request is being assessed.
- Right to object: Where processing is based on legitimate interests, you may object to that processing. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
To exercise any of the above rights, contact zz7z support at [email protected] with your full name, registered username, and a description of the right you wish to exercise. zz7z may need to verify your identity before processing your request. Where a request is manifestly unfounded or excessive, zz7z reserves the right to charge a reasonable fee or decline to act on the request.
Cookies
zz7z uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that allow us to recognise returning users, maintain your logged-in session, remember your preferences, and gather aggregated analytics data. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
Essential cookies that are strictly necessary for the platform to function cannot be disabled. Non-essential cookies — such as analytics cookies — may be managed through your browser settings. Most modern browsers allow you to block or delete cookies; however, doing so may affect certain features of the zz7z platform. For more information on managing cookies, refer to your browser's help documentation.
Changes to This Policy
zz7z may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered players by posting a prominent notice on the platform or by sending a notification to the email address registered on the account. We encourage you to review this policy periodically.
The date at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the zz7z platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should discontinue use of the platform and contact us to close your account and request erasure of your data.
Questions About Your Privacy?
Our support team is available 24/7 to address any privacy concerns. You can also explore our full game library or visit the FAQ for quick answers.
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